Terms and Conditions

These Terms and Conditions govern the use of the Pink Casino website and related services by players accessing the platform from the United Kingdom. By creating an account, accessing the site or using any part of the service, you agree to comply with these terms. If you do not accept them, you should not use the website.

1. General use of the website

The website is intended for personal, non-commercial use only. By using the platform, you confirm that all information you provide is accurate, complete and up to date. You are responsible for maintaining the confidentiality of your login details and for all activity carried out through your account.

The operator reserves the right to refuse access to the website, suspend accounts or limit certain services where necessary to comply with legal, regulatory or internal security requirements.

2. Eligibility

To register and use an account, you must be at least 18 years old and legally entitled to participate in online gambling under the laws that apply to you. Accounts opened by anyone under the age of 18 are strictly prohibited and may be suspended or closed immediately.

Only one account per person is normally permitted unless the operator explicitly allows otherwise. Duplicate, linked or fraudulent accounts may be restricted, suspended or permanently closed.

3. Account registration

When registering, you must provide truthful personal details, including your full name, date of birth, residential address and contact information. You agree not to impersonate another person or use false or misleading details when creating an account.

You are responsible for keeping your account information current. If your details change, you should update them as soon as possible to avoid delays with account verification, payments or customer support.

4. Verification and identity checks

The operator may carry out identity, age, address, payment method and source-of-funds checks at any stage of the customer relationship. These checks may be required before deposits are accepted, during account monitoring or before withdrawals are processed.

You agree to provide any documents or information reasonably requested for verification purposes. Failure to complete verification may result in temporary restrictions, delayed payments, suspension of the account or permanent closure where justified.

5. Deposits

Deposits must be made using a payment method registered in your own name and legally available to you. The operator may restrict the use of certain methods, apply minimum or maximum deposit limits, or decline transactions where security or regulatory concerns arise.

It is your responsibility to ensure that funds used for gambling are lawfully yours and that your use of the chosen payment method does not breach any agreement with your bank, card issuer or payment provider.

6. Withdrawals

Withdrawal requests are subject to internal review, verification procedures and compliance checks. The operator may request identification documents, payment confirmation or additional information before processing a cashout.

Withdrawals are normally returned using a payment method approved by the operator and, where possible, one linked to previous deposits. Processing times may vary depending on the payment method, verification status, bank procedures and the need for additional review.

The operator may refuse, delay or reverse a withdrawal where required by law, regulation, court order, anti-money laundering obligations, security concerns or suspected breaches of these Terms and Conditions.

7. Bonuses and promotions

Any bonus, free spins offer, promotion or reward scheme is subject to its own specific promotional terms in addition to these general Terms and Conditions. Where there is any conflict between these general terms and a promotion-specific rule, the promotion-specific rule will usually apply to that offer.

It is your responsibility to read and understand all bonus conditions before participating. This includes, where relevant, qualifying deposits, eligible games, wagering rules, time limits, stake restrictions, maximum winnings and any exclusion of certain play patterns.

The operator reserves the right to withdraw, amend, suspend or cancel promotions at any time where necessary for legal, operational or commercial reasons.

8. Fair use and prohibited activity

You must use the website fairly and lawfully. Fraudulent behaviour, collusion, bonus abuse, the use of false information, chargebacks, payment fraud, manipulation of promotions, use of software to gain an unfair advantage, and any other dishonest or abusive conduct are strictly prohibited.

If the operator reasonably suspects prohibited activity, it may suspend the account, void bonuses, cancel bets, withhold winnings, reverse payments and report the matter to relevant authorities where appropriate.

9. Game rules and availability

All games made available on the website are subject to their individual rules, payout structures and technical limitations. It is your responsibility to understand the relevant game rules before participating. A wager will be considered valid only when accepted and recorded by the system.

The operator does not guarantee that every game or feature will always be available. Games may be removed, changed or temporarily unavailable due to maintenance, licensing changes, supplier decisions, technical problems or regulatory requirements.

10. Technical issues

Where a game, payment process or website feature is affected by a technical failure, system error, interruption or malfunction, the operator reserves the right to void affected transactions, correct balances, reverse inaccurate credits or take any other reasonable action necessary to restore the account to its proper state.

You agree not to exploit or attempt to benefit from any bug, error or unintended feature. If you become aware of a technical issue, you should stop using the affected function and notify customer support.

11. Responsible gambling

The website supports responsible gambling measures designed to help players stay in control of their gambling activity. These may include deposit limits, time-outs, cooling-off periods, self-exclusion tools and access to account history.

You are responsible for using the service in a controlled and lawful manner. If you believe gambling is becoming difficult to manage, you should make use of the responsible gambling tools available in your account and seek independent support where needed.

12. Account suspension and closure

The operator may suspend, restrict or close an account where required by law, regulation, security concerns, verification failure, suspected misuse, responsible gambling interventions or breaches of these Terms and Conditions.

You may also request account closure in accordance with the procedures made available through the website or customer support. Closure of an account does not remove obligations already created before closure, including verification, dispute review or investigation into suspicious activity.

13. Intellectual property

All content on the website, including branding, design elements, text, graphics, software, layout and other materials, is protected by intellectual property rights owned by or licensed to the operator. You may not copy, distribute, modify, publish or commercially exploit any part of the website without prior written permission.

14. Privacy and data use

Your personal information is handled in accordance with the applicable privacy policy and relevant legal obligations. By using the website, you acknowledge that the operator may collect, store, verify and process your information for purposes including account administration, legal compliance, fraud prevention, customer support and responsible gambling measures.

15. Limitation of liability

To the extent permitted by law, the operator will not be liable for losses not directly caused by its breach of duty, including indirect losses, loss of profits, loss of opportunity, loss of data or losses resulting from misuse of the website, internet failures, device issues or circumstances beyond reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud, death or personal injury caused by negligence where such exclusion would be unlawful.

16. Changes to these terms

The operator may update these Terms and Conditions from time to time. Revised terms may take effect once published on the website or otherwise communicated to users. Continued use of the website after changes take effect will normally be treated as acceptance of the updated terms.

17. Governing rules and interpretation

These Terms and Conditions should be read together with the website rules, payment terms, bonus conditions, privacy policy and responsible gambling information. If any part of these terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

18. Contact and support

If you have questions about these Terms and Conditions or need support in relation to your account, payments or website use, you should contact customer support through the help options provided on the site. It is recommended that you keep copies of important communications and account records for your own reference.